Política de reembolso

Refund Policy

30-Day Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of the delivery date.

Eligibility To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Items that show signs of use or damage will not be accepted.

How to Initiate a Return To start a return, please contact us at [your email] with your order number and reason for the return. We will provide you with instructions and a return shipping address.

Refunds Once we receive and inspect your returned item, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.

Return Shipping Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective, in which case we will cover the return shipping.

Exchanges If you received a damaged or defective item, we will happily send a replacement at no extra cost. Please contact us within 7 days of delivery.

Non-Returnable Items For hygiene and safety reasons, items that have been used or are missing original packaging cannot be returned.